Frequently Asked Questions and Facts
Frequently Asked Questions
- How has Covid 19 impacted the pool and hot tub business?
Covid 19 has created havoc in the supply chain for many sectors of the economy the swimming pool industry is no exception. Fiberglass pools are typically 3 to 6 months from order to the arrival of the pool. We have been fortunate in that we have been able to order and install pools during the pandemic. Equipment supply can be sketchy depending on the brand however we have been able to successfully service our customers.
- What happens if you cannot source the parts for my repair?
In many cases, we can figure out a " work around" to get your pool operational until the part or parts that we need become available.
- Who will be coming to my house for the pool or hot tub spa appointment?
Kent Carpenter the owner of Pool Support, LLC does the scheduling and written estimates. Kent has over thirty years of experience in all facets of the pool and hot tub industry. Kent is a Licensed General Contractor and Certified Pool Operator.
- What types of pool construction do you install?
We limit our installations to concrete and fiberglass pools as they are considered to be permanent pools.
- Do you repair swimming pool shells?
We have extensive experience repairing fiberglass and concrete pools. In most cases, we are able to restore them to "like new" conditions.
- What is a salt water pool?
Saltwater pools are pools that are sanitized by a salt chlorination system. Salt chlorinators separate the salt (sodium chloride) into two parts sodium and chloride. The chloride ion then becomes chlorine and sanitizes the pool. Ions that are not used recombine and the process continues over and over again. Saltwater pools are chlorinated pools however they do not fade your suit, hurt your eyes, or dry your skin. The salt to water percentage is roughly 3% which is similar to a human tear.
- Are there any conditions that you frequently see on a swimming pool that you consider potentially dangerous?
We have never supported 120 volt underwater lights being installed in swimming pools. When we encounter one we suggest that the homeowner consider replacing the high voltage light(s) with 12 volt LED lights that do an amazing job safely with no danger of shock or electrocution.
- Other than underwater light(s) voltages are there any other options that can truly make my pool safer?
Automatic safety covers can provide very good protection against accidental drowning. The swimming pool can be safely secured whenever it is not in use. Additionally, the automatic cover reduces evaporative water loss, chemical loss, heat loss yet keeps the debris out.
National Safety Council Reports
- There are over 7,000 drowning deaths nationally each year. Drowning accidents are the leading cause of death and injury of children under 5 years of age.
- Drowning is the second leading cause of injury-related death among children under the age of 15. (U.S. Centers for Disease Control and Prevention)
- More than 80% of the drownings occur in residential pools or spas.
- Each year 5000 children under the age of 14 are hospitalized for near drowning events. Of these, as many as of 20% suffer severe and permanent disabilities.
- Healthcare costs for each near drowning event range from $75,000 for emergency room services to $180,000 per year for long term care.
- More than 90% of parents who lose a child to drowning end up divorcing. Prevention is the key for protecting our children, grandchildren and families from the risks of drowning.
- Nationwide, about 250 children under the age of 5 drown each year. Most of those incidents occur in backyard pools and studies have shown that usually an adult was nearby, but not watching the child when they fell in the pool.
- Drowning is the 4th leading cause of accidental death in the United States, claiming 4,000 lives annually. Approximately one-third is children under the age of 14. (American Institute for Preventive Medicine)
- A child can drown in the time it takes to answer a phone. (U.S. Consumer Product Safety Commission)
- A swimming pool is 14 times more likely than a motor vehicle to be involved in the death of a child age 4 and under. (Orange County California Fire Authority)
- For every child who drowns, four are hospitalized for near drowning. (American Academy of Pediatrics)
- An estimated 5,000 children ages 14 and under are hospitalized due to near-drownings each year; 15 percent die in the hospital and as many as 20 percent suffer severe, permanent neurological disability. (Foundation for Aquatic Injury Prevention)
- It is estimated that for each drowning death, there are one to four nonfatal submersions serious enough to require hospitalization. Children who still require cardiopulmonary resuscitation (CPR) at the time they arrive at the emergency room have a poor prognosis, with at least half of survivors suffering significant neurologic impairment. (American Academy of Pediatrics)
- Of all preschoolers who drown, 70 percent are in the care of one or both parents at the time of the drowning and 75 percent are missing from sight for five minutes or less. (Orange County, CA, Fire Authority)
- In 10 states - Alaska, Arizona, California, Florida, Hawaii, Montana, Nevada, Oregon, Utah and Washington - drowning surpasses all other causes of death to children age 14 and under. 86 percent of children who die are found after 10 minutes. Nearly all who require cardiopulmonary resuscitation (CPR) die or are left with severe brain injury. (CDC) (Orange County, CA, Fire Authority)